If you’ve wandered into a Bonobos store recently, you might also be wondering, “Why can’t I just buy something off the rack?”
Bonobos is a menswear company that has a mission of helping men find the best-fitting clothes for every occasion. And that makes it unique. Instead of shopping by straight sizes off the rack, you need to incorporate other measurements, like fit and length, before dropping a shirt or pair of slacks into your cart. Although Bonobos started as an online-only company, it has since started opening physical shops where you can browse looks and get fitted.
Want to give Bonobos a try but unsure quite how it works? We’ve got answers to all your questions about shopping online and in person at this singular retailer, so that your first Bonobos haul is a success. Plus, don’t forget to get cash back on your Bonobos purchase from RetailMeNot! Just activate the offer here.
What Does Bonobos Sell?
Bonobos is a menswear company that understands how difficult it can be to find clothes that fit just right. The brand knows that no two men have the same body, so it offers five styles of pants, including athletic, skinny, slim, straight and tailored. You can also find petite to plus sizes for men because the pant waist sizes range from 28 to 54.
Pants aren’t the only wardrobe staples you can find at Bonobos. You can also purchase everything from shirts and suits to sweaters and swimwear. Bonobos even offers accessories like belts, socks and ties.
If the thought of putting together your perfect look is overwhelming, you can rest easy because Bonobos has a team of experts who are “well trained in the arts of style.” With their help, you can assemble a wardrobe of pieces that will make you feel as amazing as you’ll look.
How Does Shopping Online at Bonobos Work?
Bonobos strives to make it easy to shop online for menswear. If you already know your sizes and which styles you prefer, you can shop and order online as you would with any other website. However, if you need assistance finding your fit and style, Bonobos offers support to help you:
- On-Demand Style Advice: Bonobos allows you to chat with a Guide as you shop online. They can help whether you have a question about what to wear to a specific event or want to know how to measure yourself for clothing.
- Fit Profile: You can complete your Fit Profile with Bonobos so that you can keep track of the styles and sizes that work best for you and your life.
- Free Returns and Exchanges: Not only is shipping free, but you can also enjoy free returns and exchanges on all U.S. orders. The return period is 90 days, which gives you plenty of time to decide if a piece is the right fit.
Whenever you pick an item of clothing and select a pattern, you’ll have the option to select the fit and length before you add it to your online shopping cart:
Even with these great tools, online shopping isn’t for everyone. That’s why Bonobos has opened brick-and-mortar locations known as “Guideshops” around the United States.
Can You Buy Off the Rack at Bonobos?
No: The clothing on the racks at Bonobos are for display purposes only. In fact, some call Bonobos Guideshops “the stores where you can’t buy anything.” It might seem like a strange idea, but it makes sense the more you think about it.
Bonobos was never designed to be a retailer with physical stores. However, the brand realized that some of its customers wanted to try on clothes before purchasing them, or have a professional measure them for fit. As a result, it developed its Guideshops to serve this purpose.
Can You Try on Clothes at Bonobos?
Yes, you can try on clothes at Bonobos Guideshops. In fact, that’s the whole reason they were created. When you visit a Bonobos store in person, a Bonobos Guide will provide a personalized experience to help you find your fit and style.
The knowledgeable and stylish Guides will give you as much (or as little) attention as you’d like during your Bonobos visit. Their goal is to make your experience as pleasant and successful as possible. Plus, once you get more familiar with your ideal fit, you’ll be able to shop Bonobos online without the extra help.
Can You Buy Clothes From a Bonobos Guideshop?
Once you’ve finished trying on clothes at Bonobos, you might be wondering how you can buy your favorites. After all, Guideshops are “the stores where you can’t buy anything.” While you can’t bring home items on the same day, you can order them at a Bonobos Guideshop in a few easy steps:
- Tell your Guide which sizes and styles you love.
- Let your Guide submit your order.
- Wait for your items to arrive at your door.
For this reason, buying clothes from a Bonobos Guideshop is like shopping online. However, you get to work in person with a fashionable Guide and have the ability to try on different items before you make a purchase.
Do You Need an Appointment for Bonobos?
You can make an appointment at a Guideshop location near you, but you don’t have to. The retailer welcomes walk-ins. However, if you’re planning to visit Bonobos in person during a busy time like a weekend, it’s recommended that you make an appointment. Doing so ensures you’ll have a scheduled time to try on your clothes.
Now that you know the basics of shopping at Bonobos, visit Bonobos.com or a Guideshop location to find your perfect fit.
How Can I Save at Bonobos?
Bonobos clothing is pricier than what you’d find at a discount store. But there are plenty of ways to save, including:
- Get 15% off your first order. Just sign up for Bonobos emails to get started.
- Get 20% to 25% off if you’re a student, teacher, first responder or member of the military.
- Get cash back from RetailMeNot. Activate the latest cash back offer, and get a percentage BACK of what you spend.
And don’t forget, Bonobos always offers free shipping on orders within the U.S.